Beacon Telecom announced Platinum Partner Status with Avaya, the leading global provider of voice, video, data, unified communications (UC), and contact center (CC) solutions.
Headquartered in Canton, MA, Beacon Telecom has been providing Unified Communications services and solutions for over 20 years. With Avaya Solution Expert specializations in Midmarket UC/CC and Enterprise UC, Beacon supports a customer base represented by all major industry verticals. Beacon is also a contractor for many national government agencies.
At the core of Beacon’s years of success is their commitment to always putting the customer first, pairing the right solution around their evolving needs, which is why Beacon joined with the Avaya channel partner program in 2009.
“Our goal is to equip our customers with the best technology and services available,” said Jim Filbin, President and CEO. “We use a consultative approach in designing a solution that will ensure a high level of efficiency while allowing for growth and flexibility overtime.”
For years, Avaya has certified recognized channel partners with one of three status levels that help distinguish their achievements. Channel partners reaching Platinum (the highest level), must employ a team of highly qualified communications experts as well as demonstrate success in handling robust implementations across a high level of complexity.
As a result of standardizing on the Avaya product portfolio, Beacon has proudly met and exceeded the prestigious Platinum requirements.
“Beacon continues to expand our offerings, catering the latest technology around the needs of our customers,” said Filbin. “Having an exceptional technical staff, paired with Avaya’s innovative solutions, continues to be a win for us.”
“The communications industry has evolved considerably over the past 20 years and we have too. While technology continues to enhance the way businesses interact, the need for effective communication will always be a critical factor in the success of our customers… no other manufacturer exemplifies the conceptual need for innovation quite like Avaya,” he continued.
Beacon proudly looks forward to continued success with both Avaya and their customers for many years to come.
Beacon Telecom, Inc.
80 Cedar Street
Canton, MA 02021