business telecom solutions
In today’s digitally-driven world, customers need the flexibility of omni-channel communications for engagement with efficient, consistent results. Communication Platform as a Service (CPaaS), is a flexible, cutting-edge, and easily expandable omni-channel...
business telecom solutions
Effective communication and collaboration are critical to success in today’s dynamic business environment. Today’s workforce needs to be able to do more with less. Beacon Telecom’s Voice Enablement Service for Microsoft Teams does just that, it allows you...
business telecom solutions
CPaaS technology seems to be everywhere these days. It is set to exceed the $10 billion mark in revenue in 2022 as more companies are turning to Communication Platform as a Service (CPaaS) to create new customer experiences, improve processes, and solve business...
business telecom solutions
During the COVID-19 pandemic, almost half of employees worked remotely full-time. About 48% of employees are expected to continue working remotely at least partially. This switch in the work environment has led to an increase in the hybrid work model. However, some...
business telecom solutions
COVID-19, in many ways, has changed the modern business landscape more drastically than any single event in recent history. Seemingly overnight, businesses needed to rapidly shift from traditional brick and mortar offices to remote, online work. For most, this...
business telecom solutions
Are you trying to manage the IT network for a large corporation? This can be a very complex and ever-changing task at hand. The systems and networks that must be connected and configured while also keeping them secure can be overwhelming at best. It is already...
business telecom solutions
The success of a business depends on customer engagement. Your customers need different types of support when interacting with your products. Examples of support given to consumers include technical and customer support. In this guide, you’re going to learn...
business telecom solutions
Does choosing a new phone system for your business really stress you out? You have to figure out how many lines you need, what kind of functionality you require, and who to purchase from. All without blowing your budget of course. Thankfully, new cloud-based...
