business telecom solutions
In today’s rapidly evolving business landscape, effective communication is essential for sustained success. Few challenges are as frustrating as poor service, dropped calls, or the inability to reach the right person at a critical moment. Over time, many companies...
business telecom solutions
In today’s digitally-driven world, customers need the flexibility of omni-channel communications for engagement with efficient, consistent results. Communication Platform as a Service (CPaaS), is a flexible, cutting-edge, and easily expandable omni-channel...
business telecom solutions
Effective communication and collaboration are critical to success in today’s dynamic business environment. Today’s workforce needs to be able to do more with less. Beacon Telecom’s Voice Enablement Service for Microsoft Teams does just that, it allows you...
business telecom solutions
CPaaS technology seems to be everywhere these days. It is set to exceed the $10 billion mark in revenue in 2022 as more companies are turning to Communication Platform as a Service (CPaaS) to create new customer experiences, improve processes, and solve business...
business telecom solutions
During the COVID-19 pandemic, almost half of employees worked remotely full-time. About 48% of employees are expected to continue working remotely at least partially. This switch in the work environment has led to an increase in the hybrid work model. However, some...
business telecom solutions
COVID-19, in many ways, has changed the modern business landscape more drastically than any single event in recent history. Seemingly overnight, businesses needed to rapidly shift from traditional brick and mortar offices to remote, online work. For most, this...
