Top Five Solutions for Common Poor Quality VoIP Calls

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Poor VoIP call quality can have serious ramifications for your business. However, it is not necessary to live with the curable causes of poor call quality.  Rather than saying that five times fast, here are the top five problems and solutions for dealing with poor quality VoIP calls. Bad Internet Connection Usually considered the first […]

How to Save Time with Technology for Your Business

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Technology has changed how we do business, creating efficiencies inconceivable by companies only a few decades ago. Today, communication is instantaneous and global, and companies leveraging current day tech can increase productivity and efficiency, allowing business to stay highly competitive and relevant. Here are a few ways you can save time and ultimately, money, with […]

Benefits of Call Recording

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For businesses—call centers especially—improving customer service improves the bottom line. Great customer service involves getting to know your customer and building relationships. One call center solution that can facilitate this aspect of your business is call recording software. With call recording, you can download and replay phone calls easily through your business phone system. In this […]

5 Ways to Overcome Barriers to Communication

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Social Media, the internet, and flexible work spaces have moved the modern workplace towards collaboration. Instead of employees working in cubicles, we have teams networking on projects together. Unfortunately, having a quality business network does not ensure everyone at your business can collaborate successfully. Communication difficulties, network problems, and personal issues can complicate collaboration for […]