avaya partner telecom services, business telecom solutions, mobile telecom solutions, voip telecom services
Poor VoIP call quality can have serious ramifications for your business. However, it is not necessary to live with the curable causes of poor call quality. Rather than saying that five times fast, here are the top five problems and solutions for dealing with...
business telecom solutions, voip telecom services
Technology has changed how we do business, creating efficiencies inconceivable by companies only a few decades ago. Today, communication is instantaneous and global, and companies leveraging current day tech can increase productivity and efficiency, allowing business...
business telecom solutions, voip telecom services
For businesses—call centers especially—improving customer service improves the bottom line. Great customer service involves getting to know your customer and building relationships. One call center solution that can facilitate this aspect of your...
avaya partner telecom services, business telecom solutions, mobile telecom solutions, voip telecom services
Social Media, the internet, and flexible work spaces have moved the modern workplace towards collaboration. Instead of employees working in cubicles, we have teams networking on projects together. Unfortunately, having a quality business network does not ensure...
business telecom solutions, voip telecom services
The boss lets you know your office needs a new phone system. You may know the budget. You know how many employees need to have a line. You may have to check into what kind of phone system you had before. You know you can make good decisions but you’ll have to...
avaya partner telecom services, business telecom solutions, voip telecom services
Sometimes we get so caught in the words we use at work, we forget what they mean. For example, the buzzword cutting edge is a term that someone may throw around loosely to mean “new.” However, cutting edge refers to something that is both new and...
