Your business is like no other. So we believe solutions for your unified communication should be customized to your specific needs.

We take the time to understand your company’s unique communication needs, outline how we can enhance your operational efficiency, and respond in a timely manner to install and maintain your system.


Avaya IP Office is the leading mid-market phone system due to how easy it is to support and how cost effective you can install, maintain and scale. Your company may never have to invest in another phone system again!

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Working anytime, anywhere is the new normal. Partners, customers and colleagues expect instant response and personalized service. To engage and execute on market opportunities faster, your employees need to be able to work effectively—wherever their work takes them.

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VoicePLUS+ is our Beacon-branded Managed Services platform, a low cost solution to all your communication needs.

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Avaya data networking products allow you to enhance your network without a total rip and replace of your current infrastructure.


Ever increasing bandwidth from service providers makes it possible for small and midsize businesses to reap the benefits of video conferencing without the cost of installing leased private networks. The primary driving force behind video conferencing is the reduction in travel expenses, which can deliver a return on investment in a relatively short period of time.

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Avaya Partnership

For the last 20 years, Beacon Telecom has been the go-to source for phone systems. Boston area businesses know that that we provide quality products to help streamline their internal and external communication. We offer only Avaya products because our years of experience in the industry have demonstrated this company’s dedication to quality communication services. We offer excellent system support for all of our clients so that they can operate consistently and securely throughout the day.

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Contact Center

Add communications value to devices and applications. Effectively manage multi-media interactions through intuitive tools that natively integrate with Avaya and other top PBX manufacturers.

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